Returns & Refunds Policy
At Global Jeff LLC, customer satisfaction is important to us. This Returns & Refunds Policy explains the conditions regarding cancellations, refunds, and service-related payments.
Service-Based Business Notice
Global Jeff LLC primarily provides digital services, including:
Digital Marketing
Google Ads Management
SEO Services
Website Development
Software Development
Branding & Design
AI & Automation Solutions
Because these services are digital and customized, refund eligibility may vary depending on the project stage and work completed.
Cancellation Policy
Clients may request to cancel a project or service agreement by contacting us directly through email.
Cancellation requests must be submitted in writing to:
Refund Eligibility
Refunds may be considered under the following conditions:
The project has not yet started
No substantial work has been completed
Duplicate or accidental payments were made
Service cannot be delivered due to technical or operational limitations
Partial refunds may be issued depending on the amount of work already completed.
Non-Refundable Services
The following services are generally non-refundable once work has started:
Custom website development
Software development projects
Branding and graphic design work
SEO optimization services
Google Ads campaign setup and management
Consulting or strategy sessions
Customized digital products or automation systems
Revisions & Client Satisfaction
We work closely with clients to ensure project satisfaction and offer reasonable revisions based on the agreed project scope.
Our goal is to resolve concerns professionally before considering refund requests.
Processing Refunds
Approved refunds will typically be processed within 7–14 business days using the original payment method whenever possible.
Processing times may vary depending on payment providers or financial institutions.
Chargebacks & Disputes
Clients agree to contact Global Jeff LLC first to resolve any billing or service concerns before initiating chargebacks or payment disputes.
Unauthorized chargebacks for completed services may result in suspension of services or legal recovery actions.
Contact Information
If you have any questions regarding this Returns & Refunds Policy, please contact us:
Global Jeff LLC
Wilmington, North Carolina, USA
📧 INFO@GLOBALJEFFLLC.COM